| Definitions | ||
| Art. 0.1 | Lessor: E-fun & Adventure Dreef 148, 3630 Maasmechelen VAT BE0798.875.370 Represented by Ruben Baenens or his on-site representative. | |
| Art. 0.2 | Lessee: the person who uses goods, vehicles or services from E-adventure . | |
| Art. 0.3 | Group: group of people including the lessee, who together use goods, vehicles or services from E-adventure. | |
| Art. 0.4 | Driver: anyone who operates a vehicle. | |
| General | ||
| Art. 1.1 | The lessee is liable for the other persons in his group. He is therefore responsible for conveying the rental conditions to them. | |
| Art. 1.2 | The use of the goods and vehicles entrusted to the lessee, is entirely at the risk of the lessee. | |
| Art. 1.3 | The lessee is responsible for the proper use of the protective equipment entrusted to him-such as helmets-as well as those of the other persons in his group. | |
| Art. 1.4 | The lessee is not permitted to assign goods or vehicles to third parties for use or sublet. | |
| Art. 1.5 | The lessee is expected to treat the goods and vehicles entrusted to him responsibly and with due diligence and to use them in accordance with their intended purpose. The lessor has at all times the right to reclaim goods and/or vehicles in case of doubt about this, without any right to compensation to the lessee. | |
| Art. 1.6 | The lessee is expected to return the goods and vehicles in the same condition in which he received them. | |
| Art. 1.7 | The goods and vehicles used by the lessee must be returned by him at the location where they were received, unless otherwise agreed upon with the lessor. | |
| Art. 1.8 | The e-scooter routes are designed in such a way that they can easily be completed within the durations below, taking into account breaks along the way: – Discovery tour, daytime: 3h – Outdoor Escape Game: 3h – Experience tour: 10h – The Meuse at dusk: 4h – Romantic evening: 4h If the above times are exceeded, all direct and indirect costs are at the lessee's expense, including potential loss of rental income. These durations start running from the selected time in the booking request. | |
| Art. 1.9 | The e-scooters are always sufficiently charged to ride out the chosen experience tour without any worries. The signposted tours must be strictly followed at all times. It is forbidden to deviate from the plotted route. If the battery runs out of power due to deviating from the plotted route, pick-up costs and loss of rental will be charged to the lessee. | |
| Art. 1.10 | During the duration of the rental, footage may be taken by the lessor. This footage may be used and shared in any way (social media,...). If you do not wish to give permission for this, please report this on site when signing the rental contract. | |
| Art. 1.11 | In the event of a dispute, only the courts of the judicial district where the registered office is located have jurisdiction, and Belgian law shall always apply. | |
| Safety | ||
| Art. 2.1 | Every e-scooter driver must hold a valid driver's licence (B) or moped licence (AM or A3). If not, the deposit will be increased (see art. 4.1). Drivers without a B/AM/A3 licence are prohibited from entering the Netherlands. Every driver must present their driving licence together with their identity card or passport, at the latest before the start of the activity. The lessor has the right to take a (digital) copy of these documents. If one of these documents cannot be presented, the lessor has the right to deny the right to drive to the driver(s) concerned, without any compensation. | |
| Art. 2.2 | The minimum age of drivers is 16. Is there anyone between 16 and 21 years old in the group? Then for every person between the ages of 16 and 21, at least one companion aged 21 or older must be continuously present. | |
| Art. 2.3 | Driving vehicles is permitted only when sober. Therefore, driving under the influence of alcohol, drugs and/or medications that may affect driving skills is prohibited. If there are doubts about this, the lessor has the right to refuse the right to drive without any compensation. | |
| Art. 2.4 | The driver must adjust their speed to local conditions. They are expected to take into account other road users, roaming animals, children, slippery surfaces, weather conditions, crowds, etc. | |
| Art. 2.5 | The driver must comply at all times with the applicable traffic rules in the country where they are driving. The driver is expected to know these rules. A non-exhaustive summary is attached to this agreement for information purposes. Traffic violations and the resulting costs are at the expense of the lessee. | |
| Art. 2.6 | Carrying passengers is permitted if the driver is at least 18 years old. Children may ride on the e-scooter as passengers from the age of 8, provided their height allows them to sit stably. | |
| Art. 2.7 | It is forbidden to bring pets on the e-scooters, except in specially designed and closed baskets, provided they are securely fastened to the e-scooter's specific luggage rack. | |
| Art. 2.8 | Because of the electric drive, others do not hear the e-scooters coming. You also approaches faster than expected. Therefore, the driver is required to leave the simulation sound on the e-scooter on at all times. | |
| Art. 2.9 | Instructions from the lessor must always be strictly followed by the lessee and his group. | |
| Damage and theft | ||
| Art. 3.1 | Any damage, in any form, is entirely the responsibility of the lessee, whether due to the fault of the lessee or third parties. The lessor is not liable for any form of damage, incurred during the use of the goods and vehicles entrusted to the lessee, in use or idle. This applies to damage to the lessee as well as to third parties, goods, etc. In case of damage, the lessor must be informed by the lessee at all times, at the latest when the goods or vehicles entrusted to him are returned. The lessee will reimburse the lessor for the cost of repair as well as the cost of replacement and loss of rent. In case of non-payment of these costs, not only these costs but also all other costs will be borne by the lessee. | |
| Art. 3.2 | The lessee is fully liable for theft or loss of the goods or vehicles entrusted to him. In the event of theft or loss, the lessee must notify the lessor immediately. The lessee will reimburse the lessor for the cost of replacing stolen and missing goods and vehicles, including the loss of rent thereof. Failure to pay these costs will result in not only these costs but also all other costs being borne by the lessee. | |
| Art. 3.3 | E-scooters must be parked in the steering lock at all times and be continuously visible to the lessee. Keys should be securely stored away. | |
| Art. 3.4 | The e-scooters are insured for damage to third parties (civil liability). The deposit for this is €250. If damage to third parties occurs, this amount of €250 will be borne by the renter. In the following cases, this amount to be borne by the hirer is increased to €750: - drivers under 21 years of age - drivers without driving license B/AM/A3 | |
| Payment terms and deposit | ||
| Art. 4.1 | The lessee must pay the total amount of the agreement - including the deposit - before the start of the use of goods and vehicles. If not, these goods and vehicles will not be entrusted to them. For the e-scooters, a deposit applies of: – €250 for up to 6 scooters per booking. – €500 if more than 6 scooters per booking. – €500 if a driver under the age of 21 OR a driver without a B/AM/A3 licence is in the group. If the deposit is paid by debit/credit card, it will be refunded by the lessor to their bank account within 7 working days after the use of the goods and vehicles entrusted to the lessee, provided that no theft, loss, or damage of any kind has been detected. If theft, loss, or damage is detected, the deposit will be withheld until all costs are covered. In the event of theft, loss, or damage, the lessor will provide the lessee with a binding quote. If the costs exceed the amount of the deposit paid by the lessee, the lessee must transfer the difference to the lessor by bank transfer within 14 days of receiving the quote. | |
| Cancellations and refunds | ||
| Art. 5.1 | Cancellations by the lessee: up to 7 days before the booked time, this is free of charge. In case of cancellation between 3 and 7 days before the booked time, the lessor will refund 50% of the cancellation amount to the lessee. If cancellation occurs less than 3 days before the booked time, the lessee is not entitled to any financial compensation. Cancellations due to bad weather conditions take place by mutual agreement between the lessee and the lessor. In case of cancellation due to bad weather conditions, the lessee has the right to rebook their activity free of charge within 12 months. | |
| Art. 5.2 | Cancellations by the lessor: if the lessor makes a cancellation -for any reason- he will refund the amount paid by the lessee in full to him via bank account, within 7 working days after cancellation. | |
| Art. 5.3 | If the group does not show up or shows up incomplete at the reserved time, the lessee is not entitled to financial compensation. | |